Delivery and installation

Is Kooi’s camera surveillance also suitable for remote areas?
Kooi has different types of Units For Observation (UFO). There is a solution for every terrain. Especially in remote areas, an advanced camera security is a good investment.

When does Kooi call in the help of the police?
When the system detects motion, our Alarm Center receives the alarm. At that moment, our specialists analyze the threat level in order to take the appropriate action. The UFO is equipped with an alarm, loudspeaker, and lights. From the control room, the specialists can activate these to deter intruders. In 99% of the cases this is an effective solution. We contact emergency services if intruders refuse to leave the site and in foreboding situations. You do not pay any extra costs for alarm follow-ups.

Is the security suitable for covered areas?
The systems are also suitable for use in covered areas. If you have a covered area, please contact our security team to discuss the most suitable solution.

Does Kooi secure only the construction sites?
Kooi secures numerous types of locations and not just construction site. The innovative camera system is used to secure various sites from the largest wind farms in Europe to solar parks and from parking spaces to construction chains. You will find examples from our customers on our website.

Are the video images viewed live?
No, the intelligent camera systems recognize threats. This means that it is not necessary for our specialists to constantly monitor the video images. The Kooi Alarm Center is manned 24 hours a day by our specialists. As soon as the system sends an alarm, immediate action is taken. This makes our remote monitoring a cost-efficient and effective solution.

Who carries out the alarm follow-up?
Kooi has its own alarm center (the Kooi Alarm Center). All our specialists are trained to effectively resolve potential issues. They have sole access to the footage filmed by the camera unit and are therefore the only ones authorized to take appropriate action, such as playing an alarm or voice message or calling in the security or the police.

How many camera masts are needed to secure a site?
The number of camera masts depends on several factors. Our specialists carry out a check on site to advise you on the necessary security.

Cost

Does the camera surveillance meet the requirements of the insurance?
Our specialists know the requirements of the insurance companies. We can give you a good advice regarding the necessary security to meet the conditions required by your insurance.

Is remote security cheaper than mobile security services?
Our security systems have proven that remote security is more efficient and cheaper than the traditional security. We are employing an efficient working method that allows our specialists to secure multiple locations at the same time. At night, the hourly rate for surveillance quickly increases due to the surcharges, while with our remote security you pay a flat rate.

Who pays for damage resulting from a crime?
The security system is an effective means against theft. Nevertheless, it is necessary that you take out an insurance to cover the costs of the damages from such untoward incidences. By investing in Kooi camera surveillance, it may be possible to get a discount on the insurance’s premium and your deductible.

What are the costs of Kooi security?
We tailor security for every project. The costs for camera surveillance depend on several factors, such as: a. The surface of the site, construction site or object to be secured. b. Is it possible to connect to the mains or do you need an external power supply, such as the Powerbox, Solar Power Unit or the Hybrid Powerbox. c. The number of camera systems required to view the desired detection area when obstacles are in the way. d. Duration of the project. It is always possible to adjust the conditions while the camera surveillance contract is on-going. Some locations are subject to constant change. That is why we can always reset the security, so that you are assured of a good camera coverage.

What is the advantage of collaborating with Kooi camera surveillance?
The camera units ensure that you can leave your belongings behind after working hours with peace of mind. Damages caused by crime such as theft or accidents such as fire can lead to high costs. With our temporary security solutions, you can prevent the theft of valuable possessions, or damages due to fire and vandalism.

Technic

How is a false alarm prevented?
The innovative cameras are equipped with advanced motion detectors. When the system detects a suspicious situation, the alarm center receives the live images of the threat on site. The specialists analyze these images and determine the course of action to be taken.

Who views the images from the camera units?
Kooi's mobile camera systems are connected 24/7 to our own PAC-certified EN50518 control room, the Kooi Alarm Center. This control room is manned 24 hours a day by our specialists who are trained and experienced operators securing the site remotely. We work according to strict protocols, so that the video images are handled with care.

How quickly are malfunctions or defects in the cameras noticed?
The system is under continuous control through our network. A good connection and a clean camera lens are required to ensure reliable operation. When the electricity is lost, the system switches to a backup battery pack. This only applies to equipment that is connected to the mains. When you use one of our external power supplies, you don't have to worry about this.

How reliable is the remote security?
Remote security is very reliable. With our camera system we can monitor everything. In addition, the built-in monitoring system continuously monitors system operation to quickly resolve malfunctions.

What happens if someone damages the camera system's power supply?
If someone damages the power supply of the camera mast, the system switches to a backup battery pack, then we inform the customer about this.

Is it possible to make areas unrecognizable during filming?
If desired, it is possible to exclude certain (public) areas in the video recordings. In addition, we can mask parts of the image.

How quickly can the Kooi monitoring system be installed?
Both the UFO and the RED Mobile are plug & play. This means that we can fully install the systems within an hour.

How does remote camera surveillance work?
The surveillance system is equipped with intelligent software. The cameras are activated during the agreed period of surveillance. When the device detects a suspicious situation, an alarm is received at the Kooi Alarm Center. The specialists monitor the video images remotely, analyze the possible threat and activate the built-in deterrents when necessary. In 99% of cases this is sufficient. If the intruder does not leave the premises, we call in the local security or the police.

Need assistance with your security challenges?

If you didn't find the answers you were looking for, our team is here to assist you. Contact us directly for personalized support and expert advice on how Kooi can meet your security needs. Whether it's about our mobile camera surveillance systems, early fire detection, or our 24/7 Kooi Alarm Center, we're ready to help you secure your project effectively.

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